Request scope
Treatment need, timeline, preferred language, medical history, current reports, and questions you want answered.
Before travel
Prepare your treatment request
Organize the essentials before medical review so providers can understand your case clearly.
Ask a patient coordinator
Share the basics
Send your contact details, country, treatment need, available reports, and preferred treatment window.
Coordinator triage
We organize your request, identify missing context, and explain the next review steps.
Practical checklist
Before submitting your request
- Write your main treatment goal
- Gather recent reports and imaging
- List medications and allergies
- Note preferred travel timing
What to include in your treatment request
A clear request gives the coordinator and provider review team enough context to understand your medical travel needs before they ask for files or estimate details.
Diagnosis or treatment concern
Share your diagnosis if known, current symptoms, previous treatment, and what you want to solve.
Recent medical reports
Upload discharge summaries, lab results, pathology reports, treatment plans, and physician notes when available.
Imaging and visual records
Add MRI, CT, X-ray, ultrasound, endoscopy reports, dental images, or procedure photos if they relate to your case.
Medication and allergies
List current medication, allergies, chronic conditions, implants, and important surgical history.
Treatment goals and questions
Explain whether you need a second opinion, treatment options, a cost estimate, hospital suggestions, or travel timing guidance.
Travel and timing constraints
Note your country, preferred language, urgency, companion needs, and any dates you cannot travel.
Request prep FAQ
Common questions before sending medical records
Which documents are useful for a treatment request?
Useful documents usually include recent medical reports, imaging reports, lab results, pathology results, discharge summaries, medication lists, and photos when the treatment area is visual.
Can I receive a final price before medical review?
No. A treatment cost estimate can only be meaningful after relevant records are reviewed. Final pricing depends on provider assessment, treatment scope, inclusions, and physician decisions.
How should I describe an urgent case?
State that the case is urgent, describe recent symptoms, current diagnosis, recent hospital visits, and timing limits. For a medical emergency, contact local emergency services immediately.
How does SpesHealth use my request information?
SpesHealth uses the information to organize your request, identify missing context, coordinate communication, and support relevant provider review where appropriate and with consent.
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