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Patient Journey

Your treatment journey, step by step

We guide you before arrival, during your care in Türkiye, and after you return home with a dedicated patient coordinator at every step.

Coordinator in your language Secure medical review Aftercare follow-up
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Your treatment journey, step by step
Patient Journey

How your journey works

Seven clear steps from first request to aftercare.

01 Initial coordinator response in 24-48 business hours.

Tell us your medical need

Share your treatment need, country, preferred language and timeline so we can assign the right coordinator.

What we need from you / What SpesHealth does
What we need from you
Name, country, preferred language, WhatsApp, treatment need, preferred dates, urgency.
What SpesHealth does
Assigns a patient coordinator, checks basic eligibility and requests any missing information.
02 As soon as your documents are ready.

Securely upload your medical files

Upload reports, imaging and medication details through our secure form so providers can review your case.

What we need from you / What SpesHealth does
What we need from you
Medical reports, blood tests, imaging, photos if relevant, medication list, previous surgery notes.
What SpesHealth does
Stores your files securely and shares them only with relevant providers for review, with your consent.
03 Depends on specialty and document completeness.

Medical review

Your records are reviewed by relevant physicians or healthcare providers where applicable.

What we need from you / What SpesHealth does
What we need from you
Answers to any follow-up questions about your history or symptoms.
What SpesHealth does
Coordinates the review with authorized providers. SpesHealth does not make medical diagnoses.
04 After medical review is complete.

Receive treatment options and an estimate

You receive guidance with provider context, expected length of stay, and a written estimate where available.

What we need from you / What SpesHealth does
What we need from you
Review the options and ask questions before deciding.
What SpesHealth does
Prepares provider context, treatment planning notes, estimated stay, written estimate and included or excluded services.
05 After treatment option confirmation.

Plan your travel

Once you confirm a treatment option, we help organize the practical side of your trip.

What we need from you / What SpesHealth does
What we need from you
Confirm your dates and share travel and accommodation preferences.
What SpesHealth does
Visa guidance, airport transfer, hotel options, hospital transfer, interpreter and companion support.
06 During your stay.

Care in Türkiye

Your coordinator supports you on the ground throughout your appointments and procedure.

What we need from you / What SpesHealth does
What we need from you
Bring your documents and arrive for scheduled appointments.
What SpesHealth does
Arrival confirmation, facility appointments, translation support, payment or invoice support and check-ins.
07 After you return home.

Follow-up after you return home

Support continues after treatment with discharge documents and remote follow-up.

What we need from you / What SpesHealth does
What we need from you
Share follow-up reports or photos if requested by your provider.
What SpesHealth does
Discharge documents, medication instructions, remote follow-up, warning signs and escalation contact.
Secure medical review

Documents that help us review your case

What is useful depends on your treatment. Your coordinator will confirm exactly what is needed.

Dental

Panoramic X-ray, intraoral photos, medical history.

Hair transplant

Scalp photos, previous treatment info, relevant medical conditions.

Bariatric

BMI, blood tests, previous surgeries, current medications.

Orthopedics

MRI/CT/X-ray, diagnosis, previous reports.

Oncology

Pathology, imaging, treatment history, lab results.

Check-up

Age, gender, symptoms, family history, previous tests.

Start Your Free Treatment Plan

Access guidance on treatment options, documents, cost factors, and care coordination in Türkiye with no service fee.

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International patient planning treatment in Türkiye with hospital and travel cards