Consent basics
Contact permission, health data processing, uploaded medical files, and communication preferences.
Before travel
Privacy and consent for your health data
Understand how consent supports treatment planning, document review, and communication with relevant providers.
Ask a patient coordinator
Confirm permissions
Review the consent statements, provide accurate contact details, and ask about any privacy concern.
Data-aware coordination
We use consent signals to handle files, route review requests, and communicate next steps.
Practical checklist
Before uploading files
- Read the privacy notice
- Confirm health data consent
- Remove files you do not want reviewed
- Use current contact details
What to confirm before sharing health data
Clear consent information helps coordinators understand what may be processed, which files may be reviewed, and how communication should happen around sensitive health details.
Consent permissions
Confirm that you understand the privacy notice, health-data consent, contact permission, and why your request information is needed.
Files you intend to share
Review reports, imaging, photos, medication lists, and identity details before upload so only relevant documents are included.
Relevant review recipients
Ask which coordinator or provider-side parties may need access to the records for request organization or treatment planning.
Contact preferences
State whether you prefer email, phone, WhatsApp, or another channel for coordination messages and follow-up questions.
Documents to exclude
Remove files you do not want reviewed and tell the coordinator if any record should not be shared beyond the initial contact.
Privacy questions
Raise questions about storage, sharing limits, consent withdrawal, or correcting contact and medical information before sending more files.
Privacy FAQ
Common questions about consent and file sharing
Who can see the medical records I send?
Your records are used for coordination and may be shared with relevant review parties where appropriate and with consent. The exact routing depends on your request and the next coordination step.
Can I ask for a file not to be shared?
Yes. Tell the coordinator which file or information should not be shared beyond the current conversation, and remove documents you do not want reviewed before upload.
Can I withdraw consent later?
You can raise a consent withdrawal or data-handling request with SpesHealth. The team will explain what can be stopped, what may already have been processed, and any legally required retention limits.
Should I send sensitive documents by regular chat?
Use the site upload flow when possible and ask a coordinator if you are unsure. Avoid sending documents that are unrelated to the treatment request.
Start Your Free Treatment Plan
Access guidance on treatment options, documents, cost factors, and care coordination in Türkiye with no service fee.
Get In Touch
